Open Positions

Lead Maintenance
Location: Type: Full Time
Job Description

Job Description: Lead Maintenance


Reports to: Property Manager / Assistant Manager (in the absence of the Property Manager) / Supervisor / Regional  


Compensation: Hourly  


Hours: Monday – Friday 9:00 a.m. to 6:00 p.m., unless you are on call and then you will have an adjusted work schedule.  

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Lead Maintenance. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. 

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. 

Review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described. 

Job Brief: The Lead Maintenance is responsible for maintaining the physical integrity of the community at all times. This involves insuring a safe and secure living environment for residents, visitors, and staff.  It is the Lead Maintenance’s duty to anticipate, identify and correct all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential to: 

·      Maintain a safe environment.

·      Cultivate resident satisfaction.

·      Protect the investment of the apartment property owner. 


Attendance: Every job is important to the overall operation of our Company and your regular and punctual attendance is expected.  

Duties and Responsibilities: Conduct all business in accordance with company policies and procedures, state, and federal laws, e.g., OSHA, ADA, Fair Housing, etc. 


Resident Service:

·      Performs maintenance tasks personally or delegates to assistants. Oversees and occasionally inspects work performed by assistants.

·      Institutes and manages system for handling resident service requests. Corrects situations within 24 hours when possible.


Preventive Maintenance/Safety: 

·      Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics, and refrigerants.

·      Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions, e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.

·      Maintains accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.

·      Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.

·      Indoctrinates and assists in development of all subordinate maintenance staff. Instills a "safety first" attitude not only with maintenance staff but with all staff.

·      Instructs staff on proper use and guidelines for wearing safety items. 


General: Diagnoses and performs minor and routine maintenance/repair involving the following daily:

·      Electrical and plumbing (including water lines).

·      A/C and heating systems.

·      Appliances (when applicable).

·      Water irrigation systems.

·      Stairs, gates, fences, patios, railings.

·      Tile, carpet, flooring. o Roofing, gutters, fasteners.

·      Interior/exterior lights. o Fireplaces, ceiling fans.

·      Gas fixtures and appliances (where applicable).

·      Shutters, doors, cabinets, windows, sliding glass doors.

·      Boiler, gas and electric.

·      Door locks, P.O. boxes and locks.

·      Security systems (where applicable).

·      Ceiling leaks.

·       Walls.

·      Pool areas, tile, Jacuzzi, pool furniture.

·      Ensures that all make-ready repairs and services are completed correctly and on schedule.

·      Reports all major repairs and requisitions to Property Manager prior to any expenditure of funds.

·      Changes locks and makes keys.

·      Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.

·      Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.

·      Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating same.

·      Performs work area clean-up and safety related duties.

·      Ensures that storage areas remain locked when not in use.

·      Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.

·      Performs any additional duties assigned by Property Manager or Property Supervisor. 


Qualifications: Position requires at least 3 years’ experience in property maintenance or equivalent field. 


Equipment Requirements: Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate. 


Work Hours: 40 hours per week. Weekends as circumstances warrant; on-call on a rotating basis (for certain properties) and for emergencies and then you will have an adjusted work schedule. 


Equipment/Machinery/Tools: An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools: 

·      Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.

·      Power Tools: Wrenches, grinders, sanders, drills, saws, etc.

·      User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.

·      Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.

·      Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, pH tests, gauges, etc. 


Physical Requirements: Constant need to be on feet. Have constant need to perform the following physical activities:

·      Bend/Stoop/Squat/Kneel: Perform routine maintenance/repairs, pick up tools and needed equipment.

·      Climb Stairs: Service requests, make-ready needs for 2nd and 3rd floor apartments.

·      Push or Pull: Move equipment, appliances, open and close doors, etc.

·      Reach above Shoulder: Perform routine maintenance/repairs, stock and remove equipment, parts, etc.

·      Climb Ladders: Perform routine maintenance/repairs.

·      Grasp/Grip/Turning: Handle tools and equipment, perform routine maintenance/repairs.

·      Finger Dexterity: Handle tools and equipment, perform routine maintenance/repairs. 

Constant need to perform the following physical activities: Writing: Inventory maintenance, requisition requests, required maintenance reports. 

Lifting/carrying (supplies, replacement parts, ladders, etc.):

·      Over 150 lbs. - Rare need 

·      75 - 150 lbs. - Occasional need

·      25 - 75 lbs. - Frequent need 

·      1 - 25 lbs. - Constant need 

Note: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons.  Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.


Vision Requirements: Constant need to document maintenance and complete forms, review manuals and Operating instructions, read cautionary labels, respond to written instruction from staff and residents. Constant need to see small detail when performing routine maintenance duties. Frequent need to see things clearly beyond arm’s reach (oversees assistants, observe problems throughout the property). 


Hearing Requirements: Constant need to communicate with assistants, resident staff, vendors, and residents. Must use listening skills to diagnose needed repairs, etc. 


Speaking Requirements: Constant need to verbally communicate with assistants, resident staff, vendors, and residents.         


Driving/Traveling Requirements: Frequent need to utilize personal transportation to pick up replacement parts and supplies from vendors.  Rotation "on call" status may occasionally require expedient travel to assigned property at moment’s notice.  Pick up and deliveries and supplies needed to preform job tasks.  Must have valid driver’s license and automobile insurance coverage. 


Working Environment: Indoors and outdoors frequently, in all conditions, often for extended periods. Occasional exposure to paint fumes, solvents, adhesives, etc.  Example:  Apartments during/after make-ready. Frequent need to work in awkward and confining positions. 


Reasoning Development: High. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.